How can I get my bag serviced?

As the people who make the gear – but especially as the people who also use it every day – we have zero tolerance for any production defects.

If you think your gear might be defective, drop us a line here with the details, and we'll help you diagnose the issue.

If it turns out to be a defect, we'll make it right under our Lifetime Warranty.


See our article " What's Your Warranty Policy?" for more detail.

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