How can I get my bag serviced?
As the people who make the gear – but especially as the people who also use it every day – we have zero tolerance for any production defects.
If you think your gear might be defective, drop us a line here with the details, and we'll help you diagnose the issue.
If it turns out to be a defect, we'll make it right under our Lifetime Warranty.
HEADS UP 🔎
See our article " What's Your Warranty Policy?" for more detail.