Do I have to pay Customs fees and/or import taxes?
We work with a third-party fulfillment company to manage all our international shipping, and they'll do everything they can within the law to minimize any Customs fees and import taxes you may be charged.
We'll work hard to avoid your package experiencing any Customs issues, but in the end we don't pretend to have intimate or extensive Customs knowledge of the entire world, and we can't guarantee you won't experience delays or be charged duties or other fees. After we've shipped your bag, all taxes and fees are your responsibility.
Questions about your specific circumstance? Email us here!